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This topic contains 27 replies, has 3 voices, and was last updated by  support 1 month ago.

Viewing 13 posts - 16 through 28 (of 28 total)
  • Author
    Posts
  • #10317

    creatica
    Participant

    Hello,
    We wait too much time for your support and our client is waiting. Please check what is not working with your theme. Try to edit some of your demo pages and see that nothing is working. We are an Envato Service provider and we installed a lot of themes. We consider your theme as not working properly. Help us or we should complain to Envato.

    #10318

    support
    Keymaster

    Hello,
    http://highlinestudio.bg/home-2/
    http://puu.sh/Bhg22/bd12eb5b45.png
    Documentation -> Page Templates

    Because of your carelessness and negligence, you are wasting our time, your client’s time, want to waste the time of the Envato team. We strongly recommend that you read the documentation, read all our correspondence. Your theme works, as all our themes at our customers.
    Best Regards

    #10321

    creatica
    Participant
    #10324

    support
    Keymaster

    Custom templates are not editable!
    To create pages with our Evatheme Page Builder, you need to select a “Default Template”.

    #10325

    creatica
    Participant

    Ok so how to choose which portfolio category to take if i do not have this option?

    #10326

    creatica
    Participant

    When we can not edit the page with Portfolio BG image on hover and we can’t edit your demo why is this demo included?
    Or when i create new page and select template “Portfolio BG image on hover” and we hit publish we receive white screen? Is this normal?

    #10327

    creatica
    Participant

    We lose our time again to install a new installation
    ON WordPress 4.7
    Install the theme activate it and on PHP 7
    gives error:

    
    Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; macphotographer_widget_flickr has a deprecated constructor in /home/highlinestudio/public_html/new/wp-content/themes/mac-photographer/framework/widgets/widget-flickr.php on line 7
    
    Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; macphotographer_widget_posts has a deprecated constructor in /home/highlinestudio/public_html/new/wp-content/themes/mac-photographer/framework/widgets/widget-posts.php on line 7
    
    Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; macphotographer_widget_sociallinks has a deprecated constructor in /home/highlinestudio/public_html/new/wp-content/themes/mac-photographer/framework/widgets/widget-social.php on line 59

    Than set to 5.6 PHP

    When publish page or update page gives error:
    Fatal error: Call to undefined method evatheme_core_Post_Metaboxes::helpers() in /home/highlinestudio/public_html/new/wp-content/themes/mac-photographer/framework/metabox/metabox.php on line 1286

    on Page settings gives:
    Fatal error: Call to undefined method evatheme_core_Post_Metaboxes::helpers() in /home/highlinestudio/public_html/new/wp-content/themes/mac-photographer/framework/metabox/metabox.php on line 1286

    Obviously your theme is not working.
    If you do not provide a solution we want a refund for you theme!

    #10329

    support
    Keymaster

    The theme works.
    On our server version of PHP 6 and 7.
    We need to reinstall your theme. Maybe the files of your theme have been changed. can we?
    Thank You

    #10331

    creatica
    Participant

    Yes please try? Do you want to give you details? fpt etc?

    #10332

    creatica
    Participant

    Or we can give you Cpanel?

    #10334

    support
    Keymaster

    Updated your theme. Check, please.

    #10337

    creatica
    Participant

    OK. It seems to be working now. What was the problem?

    #10338

    support
    Keymaster

    We deleted your old theme and installed the latest version of the theme. Maybe someone changed the code of the theme.

Viewing 13 posts - 16 through 28 (of 28 total)

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