January 13, 2018 at 6:52 pm #9377
I recently purchased this theme and am trying to get running on a fresh installation of wordpress. I followed the documentation, and copied the kirsten folder to themes via FTP. I can see it in the themes section of WP but when trying to activate, I receive a http 500 error. I made sure to make the following adjustments in PHP.ini:
I understand that this theme installs plugins, and I do not even reach the point where this happens. This is a new WP site with no other plugins.
I also tried installing this theme as a zip file through the theme upload in WP, with no luck. I can install the plugins manually from the inc/plugins folder as well, but it still does not run. Not sure if I’m missing something or its a script issue or compatibility with newer updates of WP. Thank you.January 13, 2018 at 7:45 pm #9378
It also seems to be displaying this error:
Fatal error: Can’t use function return value in write context in wp-content/themes/kirsten/inc/theme_functions.php on line 143
January 13, 2018 at 8:58 pm #9380
- This reply was modified 1 week, 1 day ago by poguepcs.
we responded to you in a letter.
you can write us a login, a password, a link to your website.
We will help you install the theme and set it up as our demo for free.
Thank YouJanuary 16, 2018 at 3:47 pm #9396
Thank you. I responded to your email with login details. Do you know when you will be able to do the install?January 16, 2018 at 9:18 pm #9398
We did not receive a letter from your email address.
Repeat one more time.
Thank YouJanuary 17, 2018 at 5:02 pm #9418
Sorry, I sent from another email “terryp@special..”. I did try the updated theme and received the following error:
Fatal error: Can’t use function return value in write context in wp-content/themes/kirsten/inc/css-js.php on line 936
I also tried this theme package on another domain, which I just did a fresh install of WP. I get the same error so I know its not WP. Please check my last email, I have created a ftp account for you to hopefully debug the script errors.
Thank you.January 18, 2018 at 5:51 pm #9427
Is this something you will be able to take a look at soon? A theme template should be plug and play, and even after I manually installed the plugins and demo content myself it would not work. I bought this template to speed the process of building my site and instead it has put me behind a week. The script simply has problems and should not be in the market until it’s functioning properly.January 19, 2018 at 10:45 pm #9434
The template is completely working. This you can see on our demo. Each client has different versions of php. Different server settings. There is support for conflict resolution.
We will help you to set everything up at the earliest possible time.
Thank you for understanding.January 20, 2018 at 11:53 am #9435
Hello how do you post a help ticket on here I have no option and I need helpJanuary 20, 2018 at 11:52 pm #9452
What do you need help with? Please clarify.
Thank YouJanuary 21, 2018 at 6:55 pm #9456
Thank you for your help, I now see the theme is working!January 21, 2018 at 10:37 pm #9457
Poguepcs, we are glad to be able to help you.
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